Why Join Us?
🔹 Stability | Competitive Pay + Benefits | Leadership & Growth Opportunities
We offer a career, not just a job. Our Dispatch Supervisors enjoy:
- Competitive Pay – $50,000-$60,000 annually
- Comprehensive Benefits – Health, Dental, Vision, 401(k) match, IRA, and more
- Work-Life Balance – Paid holidays, vacation (PTO), parental leave, and birthday pay
- Career Growth & Development – Tuition assistance, ongoing training, and professional advancement opportunities
- Employee Perks – Weekly pay, employee discounts, referral bonuses, and an Employee Relief Fund
- Supportive & Collaborative Work Environment – Lead a team in a fast-paced, high-impact role
What You’ll Do
- Oversee and lead daily dispatch operations, ensuring maximum efficiency and customer satisfaction
- Supervise and support dispatch personnel, optimizing workflows and prioritizing assignments
- Utilize technology and dispatching software to enhance operational efficiency
- Monitor scheduling and technician assignments, ensuring optimal coverage and minimal delays
- Maintain a highly organized and productive team, fostering motivation and teamwork
- Communicate effectively with customers, technicians, and internal departments
- Identify areas for process improvement and implement strategic solutions
- Ensure compliance with company policies, industry regulations, and safety standards
- Generate reports and performance analytics, tracking key dispatch metrics
- Provide training and guidance to dispatch staff to enhance performance and efficiency
What You Bring
- Proven experience in a dispatch supervisor role or similar leadership position
- Familiarity with Plumbing, HVAC, or Electrical industry operations (highly preferred)
- Proficiency in Microsoft Office Suite and relevant dispatching software
- Strong organizational and multitasking abilities in a fast-paced environment
- Excellent communication, leadership, and interpersonal skills
- High attention to detail and problem-solving mindset
- Experience with ServiceTitan software (preferred but not required)
Join a company that values leadership, efficiency, and career growth. Apply today!
